Invisihear Ltd. will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance with all applicable laws. Personal/sensitive information is deemed to be any information that identifies a living individual.

This site is owned by Invisihear Ltd., Unit 7 Courtyard 31, Pontefract Road, Normanton, WF6 1JU. United Kingdom, we are the ‘data controller’ of the personal information you provide to us.

How we collect personal data?

Collection

We collect information from you when you submit an enquiry, visit our site, call us for information and send us an email. The information we collect is:

• Your name
• Your email address
• Your company name, address, telephone and fax number

If you share other people’s data with us, for example if you enquire about one of our services for another family member, you will need to check that person consents to you providing that information to us.

Use

We will only use the information you provide us with:

• To administer any account, you have with us.
• To perform our contractual obligations to you.
• To respond to your queries and requests.
• To communicate with you.
• To notify you of any changes to our services.
• To ensure that the content of our site is presented in the most effective manner.
• To provide you with the information, products and services requested from us.
• To provide you with helpful information about our products or services.
• To make improvements to the service we provide you.

We also reserve the right to disclose your personal information where we are required to do so by law, and to assist in any disputes, claims or investigations relating to your account or contract with us, and to detect and prevent fraudulent transactions.

Control

You are in control of how we use your data. If you wish to stop receiving information from us or would prefer to have your data removed from our database, simply email us with your request.

Security

We take the security of your information seriously and we will attempt to ensure that the personal information you submit to us is kept private and secure. We use appropriate technical and organisational measures to protect your personal information and it will be held in accordance with relevant laws.

We will not sell, rent or otherwise disclose the personal information you provide to us through the site to third parties (other than as listed below) unless we are required to do so by law.

Third Parties

We share your personal information with certain third parties who provide services on our behalf. They only have access to the personal information they need to perform those services. They are required to keep your personal information secure and confidential and may only use it as permitted by us in accordance with this Privacy Policy.

The third parties who provide services on our behalf fall into the following categories:

• Our partners for the purposes of completing our contract with you.
• Marketing agencies appointed to provide services to us.
• Social media platforms.
• Accountants, auditors, law firms, payment processors, information technology support providers.
• Advertising services, analytics services, content providers.

Storage

The information we collect about you, is hosted and stored in the UK and also outside of the EEA. We ensure our staff based outside the EEA are bound by the same conditions and standards and operate within the same levels of security as our staff in the UK when processing, hosting and storing your personal data.

By submitting your personal information to us, and by using our site, you agree to us transferring, storing and handling your personal information in this way.

Changes

We reserve the right change this privacy policy at any time.